Last updated: April 20, 2026

1. Introduction

At Serv., we take your privacy seriously. This Privacy Policy describes how Serv. ("we", "our", or "us") collects, uses, and shares your personal information when you use our SaaS Restaurant Operating System, POS solutions, and related services.

2. Information We Collect

When you use Serv., we collect information to provide and improve our services, including:

Account Information: Name, email address, phone number, and restaurant details.
POS & Transaction Data: Sales data, menu items, customer order histories, and payment information processed through our systems.
Usage Data: Analytics on how you interact with our platform, including logins, feature usage, and device information.

3. How We Use Your Information

We use the collected data exclusively to operate, maintain, and optimize your restaurant's operations:

To process transactions and provide online ordering functionality.
To generate business analytics and insights for your restaurant.
To improve our system's security and performance.
To communicate updates, support, and marketing messages (with opt-out options).

4. Third-Party Integrations

Serv. integrates with various third-party services (e.g., payment gateways, delivery platforms). We only share necessary data with these partners to facilitate operations, based on your configured integrations.

5. Data Security

We implement robust security measures to protect your data, including encryption at rest and in transit. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Contact Us

If you have any questions about this Privacy Policy, please contact our support team at legal@serv.com.